Software

Photoshop Error ‘There was a problem with Generator’ when launching

Adobe Photoshop - There was a problem with Generator

There was a problem with Generator. If the problem persists, please see: http://www.adobe.com/go/photoshop_generator_errors_en

Adobe has been releasing a lot of updates lately. As I am writing this there is another Photoshop update in the Creative Cloud update queue. I’m going to run it. Hey, it didn’t blow up my workspace this time. Yippie!

After one said update, I got this dreaded ‘There was a problem with Generator. If the problem persists, please see: http://www.adobe.com/go/photoshop_generator_errors_en‘. You can close it and still do stuff, but you won’t be able to export layers, groups, and instantly create assets from these items. Take a looksee at Generate image assets from layers for a better idea on its advantages to speed things up. At any rate, none of the solutions in the link I followed worked for me.

My Solution

Uninstall / Re Install

I know, right? Simple, but effective. Well, there goes the workspace, but it worked. I do have a tool bar file at least to easily put that back in place.

Just open the Creative Cloud Manager, find Photoshop, which is at the top by default, click the three-dot menu and the ‘Uninstall’ is at the bottom of it. Click on it to remove Photoshop. When done, go back to the Creative Cloud Manager and highlight the ‘All apps’ in the left column menu and re install Photoshop.

Written by Cory L Curtis

Professional geek and early implementer of virtualization in 1998. Small business owner and was once the network admin for Knight Transportation. Racquetball fanatic, but had to retire from it. Business, Technical, and Administrative Professional of Web Design, SEO, SSO, UX/UI, Networked Systems, and Virtualization with more than 20 years of experience.

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